FOOD OR SERVICE ISSUES
If you’re a loyal patron, and ever have a problem with any aspect of your experience at The Vortex, please do us a big favor and speak with the manager-on-duty while you’re here. After all, we can’t resolve a problem that we don’t know about. Being attentive to the concerns of our good customers helps us maintain a quality experience for everyone, so don’t be shy. If you weren’t able to speak with a manager, but still want to let us know about an issue with your FOOD or SERVICE (good or bad), you can CLICK HERE to send us an email about it.
If you understand what The Vortex is all about, and have helped us grow our business over the years, you’re the kind of person we can rely on to help us keep both locations of our bar awesome. We really love our dedicated fans, and always appreciate hearing from them. You can CLICK HERE to send us any questions, concerns or suggestions you may have. We may not reply to all emails we receive, but we read every one, and contemplate all the information presented to us. We really appreciate the folks who take the time to share their experiences and ideas with us directly. Thank you all so much for your continued love and support. You guys kick ass.
We generally do not respond to customer reviews that are posted on “I’m-An-Ignorant-Whiner-dot-com” or similar websites, because we really don’t care what self-absorbed, fault-finding cowards have to say about anything. And nobody else does either.