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By using THE VORTEX website, telephoning or visiting our establishments, or submitting personal information to us in any manner, you are accepting the practices described in this Privacy Policy. Therefore, you are encouraged to review our Privacy Policy whenever you visit our website, or our physical locations, to make sure that you understand how any personal information, images or other data you provide may be used.


When you are placing an on-line order for retail items we will collect personally identifiable information, like names, postal addresses, email addresses, etc., that are voluntarily submitted by you. The information that you provide to THE VORTEX will only be used by us to fulfill your specific order, unless you give us permission to use it in another manner; for example to add you to our mailing list (NOTE: Any emails or newsletters received from this site will easily allow you to opt out of further mailings). THE VORTEX will take commercially reasonable steps to keep your personally identifiable information secure and confidential at all times. THE VORTEX will provide access to this information only to authorized employees, agents, and contractors who have agreed to keep the information secure and confidential. NOTWITHSTANDING ANY OF THE FOREGOING, YOU AGREE THAT THE VORTEX SHALL HAVE NO LIABILITY FOR DATA OR IDENTITY THEFT COMMITTED BY OTHERS OR ANY FORM OF THIRD-PARY MISCONDUCT.

We will never sell or share your personal information with any outside companies for sales or marketing purposes. If it becomes necessary, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. In other words, in an attempt to protect you.


With the exception of personal information provided to complete retail purchases, all other information provided to THE VORTEX by any customer, individual, company or organization, through any manner or method, including, but not limited to, our company website, social media accounts, telephone, email, and/or surveillance systems, shall be deemed non-confidential, and shall become the property of THE VORTEX. All phone calls received may be recorded for training and other purposes. By providing or being a party to any of these interactions, you agree that THE VORTEX and its affiliates shall be free to use all such information and/or recordings for any purpose, on an unrestricted basis, at the sole discretion of THE VORTEX.


The practices set forth in this Privacy Policy are for THE VORTEX website only. If you click on, or link to other websites, please review the privacy policies posted on those sites, as we have no control over, and accept no responsibility or liability for, the privacy policies of any third party websites.


THE VORTEX may, from time to time, revise our Privacy Policy by updating this posting on our website. While these practices may be changed, any changes will be posted here, and these changes will only apply to activities and information on a going forward, not retroactive basis. You should therefore periodically review the current Privacy policy presented here, so your are aware of any such revisions to which you will be bound.


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